Feedback From Our Happy Customers
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“Resource Renewal is lucky to have had IBP by our side for over 25 years. They provide a level of service you just can’t find in the healthcare insurance and benefit space.
If you’re not using IBP you are losing money and not providing your team with the best resources to navigate the complex world of benefits.”Jeff DeyResource Renewal Owner
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“Having Innovative handle your health and ancillary benefit plans is like having a dedicated benefits department within your company. They instituted a self-insured medical plan for us over 12 years ago, and each year they help us make refinements to it in coverages and costs that keep it relevant and competitive for the 450 participants who utilize it. We consider the plan a competitive advantage for us in our industry and footprint. I worry less these days about health benefits knowing that Innovative is doing the worrying for me!”
Ron MartignoniCFO/EVP Avalon Flooring
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“The Innovative team helped my team and me create a cost-effective benefits plan with our company size and budget! Their response to any of my inquiries are timely, and that’s refreshing to me. Thank you, Innovative!”
Shelly PirelaHuman Resources Generalist Music Choice
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“When employees come to me with an urgent situation, I immediately will call somebody from Innovative and they are so responsive to me, and they immediately will call me and say ‘Sarah I will call the employee right now. I will help them with whatever they need.’”
Sarah LopezHR Manager
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“I worked with Tamalyn to make sure the RXDC reporting was done timely. They’ve been there to answer every question I have, and any questions our pharmacist have. In terms of ACA, Innovative will do a comprehensive review for us before we even submit our 1095 so they’ve been great!
Tiffany EllisMedford Leas
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“I used to be in management and usually people only call with complaints, so I know how important getting good feedback is, and I wanted to make sure Innovative knows how much we appreciate them.”
Plan MemberSupport
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“Thank you Erica, Mary and all involved, for assisting in getting the claims for our employee moved forward. Dealing with details, big and small, after a loved one dies can be just overwhelming, all while still handling day-to-day life. Thank you for taking the time to help us navigate this new area at a very hard time.”
HR DepartmentStaff Onboarding
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“I had the Wellness blood work done this AM and getting registered could not have been easier. Much more streamlined than in the past. Having a Wellness Plan has been a great benefit to us all, and helps to motivate us and have us “pay attention” to what is going on with our health.”
Oaks Integrated CareWellness Team Member
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“I love working with Innovative, and I’m so so happy that they are part of our team.”
Nancy PetrilloMatheny Medical and Educational Center
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“Of all the firms I’ve worked with over the years, Innovative is as progressive in brining these types of programming (Well-Being @ Work Summit) to their team at Innovative, but also to their clients and the surrounding community.”
Spencer BroadMeditation4Leadership
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“You can count on Innovative to be there to help manage the benefits piece!”
Sheri BellOaks Integrated Care
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“The partnership with Innovative is just one of a kind! It’s like a one-stop-shop! They do everything. They are wonderful, they’re helpful, they are the people person, they care, they are truly an amazing group of individuals over at that organization. They do fabulous, phenomenal work!”
Marleen Gonzalez, BSThe Cooperative
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“I’ve been working with Innovative Benefits Planning as our benefits broker since 2018, and I can’t recommend them highly enough. Their team is exceptionally well-informed, responsive, and proactive—they consistently seek out new solutions and savings for our account. Moreover, they go above and beyond by intervening on issues that arise, providing real solutions that benefit both our company and individual team members. Just this year, we made substantial changes to our plan structure to both enhance team member value and realize further savings (we’ve realized year-over-year savings in the past 3 years, and I expect 2026 to be no different). Changes such as the ones we made could have been a lot of work for our HR team and could have caused team member disruption in the new year. Due to the expertise and commitment from Innovative, it was a straightforward and seamless process. It is due to my sincere appreciation of their team that I gave thought to how I can do something for them for a change, which is why I’m reaching out to share my experience.”
Colin TurnerF&S Fresh Foods